Can I change or cancel my order?
We are aiming to save the planet, not create unnecessary carbon emissions - so yes. Email us ASAP firstname.lastname@example.org & we'll do our best to stop the postman.
Can I pick up my order in store?
Yes, please. 1) we would love to meet you & 2) you will be helping reduce waste and carbon emissions. Just select 'collect in store' at check out.
Do you ship internationally?
YASSS we sure do! Check out our Shipping page for more info.
Do you offer returns?
Um, OF COURSE. We get it’s hard to shop online sometimes, however please note there are some items we don’t offer a refund on. Check out our Returns (in the boring legal section) or email us email@example.com
What if my order is wrong or faulty?
That is so not cool, and we are more apologetic than Kanye West to Taylor Swift after the 2009 MTV awards *shudder*. Please email us ASAP firstname.lastname@example.org
Why didn't I get a receipt or returns slip with my order?
Because if you are like us, you'll misplace it within 5 minutes. Also it just creates unnecessary waste. That's why we emailed your receipt and order details. Keep it in your inbox and you'll easily be able to locate it. For returns, just email us with your order deets and we'll process it from there. No paper necessary.
Where are you located?
"Just a small town girl" ... if you haven't heard the song, who even are you, Spotify it immediately and thank us later. Our town, Temora, is located in NSW's golden heartland, an area known as the Canola Trail. Want more info so you can visit us - check out Visit Temora
You haven't answered my question...
Awks - email us email@example.com